Framework Policy on Consumer Protection in the Financial Market

The Ministry of Finance presents the Framework Policy on Consumer Protection in the Financial Market setting out objectives, areas and principles of its activities in consumer protection.

Content :

1. Preamble
2. Why the consumer should be protected
3. Consumer protections instruments and subjects
4. Target state of consumer protection in the Czech Republic
5. Current state in the CR
6. Proposed measures
7. Appendix
   • Appendix I – General catalogue of CPFM instruments and examples of their use in the CR
   • Appendix II – Causes of current state of CPFM in the CR
   • Appendix III – Overview of certain activities of IFSRA
   • Appendix IV – Document entitled “Consumer Protection when Providing Financial Services in the CR – Overview of Legislation”
   • Appendix V – Information and ability to work with information when educating the consumer

Source : MOF - Financial Market Analyses and Development Department, Consumer Protection Unit  - 273: Framework Policy on Consumer Protection, published 09/2007, for download in Pdf format, english version